On one Wednesday morning in the month of June this year, I met a young lady, Martha Phiri outside the Capital City Branch of the National Bank of Malawi in Lilongwe. Martha, probably in her early 20s stood motionless and shaking her head looking more confused. Asked about her problem, Martha indicated, “I wanted to open a bank account in order to easily access funds from my cousin who stays in Blantyre”. The bank could not assist her because she had no identity to authenticate her status. Martha had lost her voter’s ID that she used as an identity for so long.